General Terms and Conditions (AGB)

I. Contract formation

A usage agreement for the heyFinance software ("Software") between Drailfides Digital UG (haftungsbeschränkt) ("Provider") and the user is concluded when the user registers an account or otherwise accesses the service. Activation of the account requires successful verification of the user's email address. Until verification is completed, login may be restricted and the Provider may resend verification links or temporarily block access.

II. Subscription and Payment Terms

1. Pricing

heyFinance is offered as a subscription service. Current pricing is displayed at registration and may vary by region (EUR for Germany, NGN for Nigeria).

2. Free Trial

New users receive a 30-day free trial with full access. No payment information is required during the trial.

3. Subscription Activation

After the trial ends, you must actively subscribe to continue using heyFinance. Your subscription will not begin automatically.

4. Billing

Subscriptions are billed monthly or annually in advance via Stripe. Payment is processed at the start of each billing cycle.

5. Cancellation

You may cancel your subscription at any time via your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

6. Payment Failure

If payment fails, we will notify you via email. Access may be suspended until payment is resolved.

7. Price Changes

We may adjust pricing with 30 days' notice via email.

8. Payment Processor

All payments are processed by Stripe. We do not store your payment card details. By subscribing, you agree to Stripe's Terms of Service at https://stripe.com/legal.

III. Availability

We endeavor to make the software available to users without interruption. However, continuous availability cannot be guaranteed. Maintenance, security or capacity issues, or events beyond our control (e.g., power failures, internet outages) may result in temporary downtime or restrictions.

IV. Liability

Our liability is limited to intent and gross negligence by us, our legal representatives or vicarious agents. We remain liable for injury to life, body or health caused intentionally or negligently. Liability under the German Product Liability Act remains unaffected.

For breaches of essential contractual obligations (cardinal obligations), liability for slight negligence is limited to the foreseeable damage typical of the contract. Liability for loss of data is limited to the amount that would have been incurred if proper and regular backups had been made. Further liability is excluded.

During the 30-day free trial period, liability for material and legal defects is excluded to the extent permitted by law. This does not affect liability for intent, gross negligence, or injury to life, body or health.

V. Advisory Disclaimer

The Software provides tools for budgeting, categorization, and financial management. It does not provide financial, investment, tax, or legal advice. Decisions made on the basis of data or insights from the Software remain the sole responsibility of the user. The Provider is not a licensed financial adviser under German or EU law.

VI. AI Insights (Aggregated Data & Third-Party Processing)

The heyFinance AI Insights feature analyzes your financial activity and generates monthly summaries, trends, and goal-based recommendations. The Provider uses only aggregated, non-identifying financial metrics derived from the data you enter or upload (e.g., via CSV) to provide this feature.

Aggregated metrics only

To provide AI Insights, we transmit aggregated metrics (not raw transactions) to our AI service provider. These aggregated values may include: monthly income and expense totals, category-level spending summaries, cash-flow and savings-rate calculations, counts of transactions per category, goal progress and affordability assessments, and month-over-month percentage changes.

We do not transmit individual transaction lines, vendor names, free-text descriptions, bank account numbers or identifiers, or your personal contact identifiers (e.g., name, email). No financial login credentials are ever shared with the AI provider.

Third-party AI providers

The Provider may engage a third-party AI service (e.g., OpenAI) solely to process the aggregated metrics described above for the purpose of generating insights within the Software. Such provider processes the data only on our documented instructions and may not use it to train models or for independent purposes. Where data is transferred outside the EEA, appropriate safeguards (e.g., EU Standard Contractual Clauses) apply.

Legal basis & consent

Processing for AI Insights is based on your explicit consent (Art. 6(1)(a) GDPR), given when you enable the feature and provide financial data for this purpose. You may withdraw consent at any time by disabling AI Insights or deleting your account; prior processing remains lawful.

No automated decisions; no advice

AI outputs are informational only and do not constitute financial, investment, tax, or legal advice. The Software does not make automated decisions producing legal or similarly significant effects on you.

User responsibility for accuracy

AI Insights rely on the accuracy of your inputs (including CSV uploads and category assignments). Incorrect, incomplete, or mis-categorized data may lead to inaccurate insights. You remain responsible for reviewing and validating your data before relying on any output.

Opt-out, retention, and deletion

You can use heyFinance without AI Insights. Aggregated metrics used for insights are retained only as long as necessary to display historical reports and to fulfil contractual obligations. You may delete your financial data at any time via the Software; upon deletion, associated insights are removed from our systems subject to standard backup cycles.

VII. Data processing

To create and maintain a user profile, we process, among other things, the name, email address, and financial entries provided by the user. Payment processing is handled by Stripe. We do not store your payment card details. Details can be found in our Privacy Policy.

VIII. Retention

Personal data is deleted once it is no longer required. If statutory retention obligations exist (e.g., 6–10 years for tax records), data is restricted accordingly.

IX. Purpose of processing

User data is processed exclusively to provide the functionality of heyFinance, i.e., to fulfill the usage contract (Art. 6(1)(b) GDPR). Processing takes place via trusted infrastructure providers (Vercel, Render, Supabase, Resend). Where data is transferred outside the EEA, appropriate safeguards such as EU Standard Contractual Clauses (SCCs) apply.

X. Data protection

We undertake to protect user privacy and process personal data in accordance with European data protection laws. Access to production data is strictly limited to the provider for essential support and security purposes.

XI. User rights

Users have the rights of access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction (Art. 18 GDPR), data portability (Art. 20 GDPR), objection (Art. 21 GDPR), and withdrawal of consent at any time (Art. 7(3) GDPR). Complaints may be submitted to the competent supervisory authority, the Berliner Beauftragte für Datenschutz und Informationsfreiheit.

XII. Consent

By accepting these Terms and Conditions, the user consents to the regulated processing of their personal data. Consent can be revoked at any time without affecting the lawfulness of prior processing.

XIII. User obligations

Users may not share accounts with others. Passwords must be kept confidential and not reused across other services. Suspected compromise must be reported immediately to the provider.

Users must provide a valid and accessible email address at registration. The email address must be verified before access to the Software is granted. Users are responsible for ensuring they can receive verification emails (e.g., by checking spam folders or requesting a new link). Accounts that remain unverified for an extended period may be deleted.

XIV. Misuse and termination

We reserve the right to investigate suspected misuse or material breaches of these Terms and to block or terminate user accounts without notice in the event of serious violations.

XV. Intellectual property

All intellectual property rights to heyFinance, including its software, design, and branding, remain with Drailfides Digital UG. Users are not granted any rights beyond those necessary to use the service.

XVI. Governing law and jurisdiction

The law of the Federal Republic of Germany applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes is Berlin, Germany.

XVII. Final provisions

These Terms and Conditions apply exclusively. Deviating, conflicting or supplementary terms of the user do not apply unless expressly agreed. Should individual provisions be or become invalid, this shall not affect the validity of the remainder. The parties will replace an invalid provision with one that comes closest to its intended economic purpose.

We may amend these Terms where necessary to reflect changes in law or technical framework. Users will be notified of changes by email to the last known address. The amendment becomes part of the contract unless the user objects within six weeks of receipt.